Refund Policy

I understand that all conductor heads and product offerings available at conductor-heads.com are made to order and are NON-REFUNDABLE. Unless the product is defective due to manufacturing error or was damaged in shipment there will be no refund or product replacement issued. I further understand that it is my responsibility to contact R & R Sales And Marketing with proof of damaged product or faulty manufacturing within 24 hrs upon receiving my shipment. I also understand that failure to comply with these terms will forfeit my chances of receiving a refund or replacement of my product.